MCM Command SMS
These terms govern the Anchor Mortgage A2P Messaging Bundle operated by My Community Mortgage LLC, NMLS #2408499, using (757) 909-5918. Participation is limited to an authorized MCM owner or operator using a pre-approved, allowlisted mobile number.
The operator enrolls by texting START to (757) 909-5918. By enrolling, the operator agrees to receive recurring transactional messages for the internal workflow. SMS consent is optional and is not a condition of purchasing services, applying for credit, or receiving a loan decision.
Messages may include confirmations that an internal draft loan request was received or created, processing or status notices, error notices, security notices, and responses to HELP requests. The program does not send marketing or promotional content and does not send messages to borrowers or customers.
Message frequency varies with operator activity and is expected to be no more than 20 messages per month during the pilot. Message and data rates may apply. MCM does not charge a separate fee for the program. Carrier charges remain the participant's responsibility.
Reply STOP to cancel messages. After a STOP request, one final confirmation may be sent and no further program messages will be sent unless the operator opts back in by texting START. Reply HELP for help or call My Community Mortgage at (337) 501-0155.
Participants must use the program only for authorized MCM business, protect their mobile device, and promptly report loss or unauthorized access. Do not send passwords, account credentials, Social Security numbers, bank account numbers, or other sensitive financial information by text.
Delivery is not guaranteed and may be delayed or blocked by carriers, network conditions, or maintenance. Supported carriers are not liable for delayed or undelivered messages. Review the SMS Privacy Policy. Revised terms will be published with a new effective date.
