What messages are sent?
Messages are transactional acknowledgements and status, error, security, or help notices for a limited internal workflow. The program does not send marketing content and does not send messages to borrowers or customers.
MCM Command SMS
Internal operational messaging pilot
This program is limited to authorized My Community Mortgage personnel using pre-approved mobile numbers. It does not enroll borrowers, applicants, leads, or members of the public and it does not send marketing messages.
How an authorized operator opts in
The authorized operator enrolls by texting START to (757) 909-5918 from the mobile number pre-approved for the pilot. The first program response confirms enrollment, identifies My Community Mortgage, describes the transactional message type, states that message frequency varies and is expected to be no more than 20 messages per month, warns that message and data rates may apply, and provides STOP and HELP instructions.
STARTOpt in or restart messages
STOPCancel program messages
HELPReceive program assistance
Consent is optional and is not a condition of purchasing services, applying for credit, or receiving a loan decision.